People Have Said..
Clive McGonigal, The Butler Bureau, UK:
I have read and enjoyed this book and can heartily recommend it, both as an introduction to household management and as a super reference guide to refer back to again and again. Employers and employees alike need this book!”
Tampa Bay Magazine, Florida, USA:
This book has a great deal of information for those seeking to employ a household manager. By drawing on his own training as a traditional British butler, Ferry discusses everything from proper butler etiquette to special tools of his trade.”
Phillip Manfredi, Australia:
Thank you so much for writing such an informative and easy-to-understand book. As Ms. Pamela Spruce at the Australian Butler Training School kept on informing us, the appendices and lists of things to do are extremely detailed. They will be of great use in a property manager position. Thank you for putting together such a great book.”
Mr. Werner Leutert Vice Chairman and Membership Secretary, International Guild of Professional Butlers:
This book is written by a real butler for those involved in or interested in private service today. Steven Ferry conveys intimate knowledge of the skills and mindset needed to give great service. The result of his efforts confirms his objective to impart to the employee the ‘basics of butling and running a household successfully’; and to the employer, advice on ‘everything you need to know about what your butler or household manager could and should be doing and how to manage him or her. Mixing the history of butlers with detailed instructions on everything from serving, to packing, to afternoon tea and much more in compact prose, is interesting and not stuffy. His advice for specific situations like dealing with unexpected overnight guests in the boss’ bedroom was amusing and not far fetched.”
Tamara E. Holmes, Essence Magazine:
Make more money. Look to your strengths to come up with ways to make extra money at FabJob.com.” (From the “Money & Investing Guide”)
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